August 19, 2020
First Financial Federal Credit Union (First Financial) is a credit union serving Monmouth and Ocean Counties, providing traditional banking services as well as financial education, loans, free seminars, and more to the local community. One of the earliest credit unions in the country, First Financial was founded in 1936 to serve teachers in Monmouth County NJ.
The challenge that they handed to CPP Associates included an aging infrastructure – impeding growth, hampering customer service standards and not meeting critical Disaster Recovery requirements. View the full case study, additional challenges and how CPP Associates was able to create a successful scalable environment here.